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Solving a problem with the "New Item" dialog window being blank

When creating a new item (e.g. a new company) it can happen that a blank dialogbox shows up.

This behavior occures if SharePoint is set to use its new UI in the dialogbox instead of its classic one.

Follow the steps below to set the SharePoint classic UI as default again:

Opening the WorkPoint Administration

Opening the WorkPoint Administration
  1. In your WorkPoint 365 solution click on the cogwheel located in the top right corner of your screen
  2. Then click on "WorkPoint Administration"

Inserting "Update/ClassicUI" into the URL

Inserting "Update/ClassicUI" into the URL
  1. Insert "Update/ClassicUI" here between the / and the ? like shown in example 2, then hit enter

Confirming the changes

Confirming the changes

After hitting enter, this screen will appear to confirm that WorkPoint has been reset to use the ClassicUI and issue has been resolved

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