Learn how to troubleshoot exceptions in the WorkPoint administration Event log related to the creation of sites or buffer sites.
Sites and/or buffer sites are not created. In the WorkPoint administration Event log you see the following exceptions.
Message: Attempted to perform an unauthorized operation. Exception type: Microsoft.SharePoint.Client.ServerUnauthorizedAccessException Failed method WorkPoint.Core.Helpers.SiteCollectionHelper.GetRootSiteCollectionUrl
The reason the creation of buffer sites fails is probably due to missing permissions as the error message indicates.
- Verify that Custom Script is enabled on the site collection where buffer site or site creation fails.
- Verify that our SharePoint App is present on the site collection where buffer sites or site creation fails.