Learn how to troubleshoot exceptions in the WorkPoint administration Event log related to the creation of sites or buffer sites.
Symptoms
Sites and/or buffer sites are not created. In the WorkPoint administration Event log you see the following exceptions.
Message: Attempted to perform an unauthorized operation.
Exception type: Microsoft.SharePoint.Client.ServerUnauthorizedAccessException
Failed method WorkPoint.Core.Helpers.SiteCollectionHelper.GetRootSiteCollectionUrl
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Cause
The reason the creation of buffer sites fails is probably due to missing permissions as the error message indicates.
Solution
- Verify that Custom Script is enabled on the site collection where buffer site or site creation fails.
https://learn.microsoft.com/en-us/sharepoint/allow-or-prevent-custom-script - Verify that our SharePoint App is present on the site collection where buffer sites or site creation fails.
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