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Unable to open document library with Windows Explorer when accessing WorkPoint with FQDN

Unable to open document library with Windows Explorer, I am prompted for credentials, and when I provide my cred. and hits OK, nothing happens I am just prompted again.

Same issue when I try to save a document from MS Word.

Problem:

The problem is described in this article from MS http://support.microsoft.com/kb/943280.

This problem resides on environments using FQDN for the WorkPoint site eg. http://workpoint.vestconsult.dk.

Solution:

Insert the Registry value below and restart the WebClient Service.

 

webclient_login_issue_03.png 

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