Solving the issue: WorkPoint Express is not loaded in Outlook 2010/2013/2016 – Welcome! How can we help?

In some cases it can happen, that WorkPoint Express isn't loaded automatically in Outlook.

This can happen if the WorkPoint Express add-in loading time exceeds 1 second. Microsoft Outlook has a build-in feature that unloads all add-ins that aren't loaded in 1 second.

To force Microsoft Outlook to load WorkPoint Express follow the guide below.

Enable slow Add-Ins

Outlook can disable WorkPoint Express if it fails to load fast enough, and in most cases this can be overwritten by the user with these steps:

Go to Slow and disabled COM Add-Ins after pressing "Files".

Find and press Always enable this add-in for WorkPointExpressAddIn.

Opening the registry

Press the Windows key on your keyboard, type "regedit" and hit Enter

HKEY\_CURRENT\_USER\Software\Microsoft\Office\Outlook\Addins\WorkPointExpressAddin.AddinModule\LoadBehavior

**Value:**

Please refer to this Microsoft article for further information:

[http://msdn.microsoft.com/en-us/library/vstudio/bb386106.aspx](http://msdn.microsoft.com/en-us/library/vstudio/bb386106.aspx)

Creating the LoadBehavior value under Local_Maschine

Creating the LoadBehavior value unter Local_Maschine

Navigate to the path shown in the picture above and mark the "WorkPointExpressAddmin.AddinModule" key
Then create a "DWORD 32-bit value", name it "LoadBehavior" and set its value to "3"

Creating the LoadBehavior value under Current_User

Creating the LoadBehavior value unter Current_User

Navigate to the path shown in the picture above and mark the "WorkPointExpressAddmin.AddinModule" key
Then create a "DWORD 32-bit value", name it "LoadBehavior" and set its value to "3"

If you now are able to see WorkPoint Express when starting Outlook everything has been configured correctly and you can close this guide.

If you still can't see WorkPoint Express in Outlook follow the steps below.

Checking the Outlook settings

Open Outlook and choose "Options"

Checking the Add-in settings

In the menu on the left hand site click on "Add-ins"
Then in the dropdown menu choose "COM Add-ins"
Click on "Go..." to continue

Activating WorkPoint Express

Scroll down until you find the "WorkPointExpressAddin" and make sure that the tick next to it is set, if this is not the case set it.
Click on "OK to continue"

WorkPoint Express should now show up in Outlook.