WorkPoint 365 Version 4.18

With the introduction of WorkPoint 365 version 4.18, WorkPoint Automate now includes a set of standard processes for common actions in WorkPoint. These processes are provisioned to WorkPoint solutions when upgrading to version 4.18 from any previous version.

These processes can be used as is, and cannot be further configured. This also means that these processes should be treated as useful starting points, but if a customer needs more complicated processes, e.g., calling various HTTP endpoints and creating notifications, custom processes will need to be configured and used instead. As a result of this immutability of the standard processes, they will not appear in the Process Builder for administrators to inspect and edit.

They are, however, selectable in all interfaces where you can select processes to be executed in relevant situations, including when setting up a My Tools button, and/or as default processes in business module general settings.

From version 4.18, WorkPoint 365 includes the following standard processes:

• Standard: Create Entity: Used to create entities.
• Standard: Edit Entity: Used to edit entity metadata.
• Standard: Change stage: Used to change the stages of entities.
• Standard: Create document: Used to create documents on entities.

You can read more about the standard processes provided by WorkPoint in this article.

In high-volume systems like WorkPoint, where multiple customer solutions are constantly triggering events, ensuring fair and timely processing of these events is crucial. Without proper management, a single customer solution that generates a large number of events can delay the processing of events from other customers, leading to performance bottlenecks.

To address this, starting from WorkPoint 365 version 4.18, we have introduced rate limiting on the WorkPoint Service Bus Event Queue. This enhancement ensures that no single customer’s event load can negatively impact the overall system performance.

You can read more about this change in how events are processed in this article.

• A new option has been added to the HTTP Endpoint Library, where it is now possible to create Basic Authentication credentials to use for calling endpoints.