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Solved - Office 365 Sign in token expire error

15-09-2016

Status
Solved

Problem description
Microsoft had a global issue with login tokens unexpectedly exepirring in SharePoint Online.

When accessing certain WorkPoint 365 features (Express panel in the browser, WorkPoint administration or the mail merge feature) your Office 365 login token might unexpectedly not have renewed automatically when accessing these features.

The following error message would be shown when trying to access these features:

Work around
Log out of Office 365, close your Internet browser and login with your Office 365 account again.

Current status
Based on reports from our customers an internal tests, the issue seems to be resolved. We await final confirmation from Microsoft.

If you still experience this issue please contact us at support@workpoint.dk

Next status update
Sep. 16. 2016 12:00

Per Schulze
Customer Service Manager

Follow our general system statushere.

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