Description
When running a WorkPoint Automate Process from WorkPoint Express Classic or the WorkPoint Express 365 (embed window), people picker lookups may fail to return results and redirect to a Microsoft Permissions request form.
This happens because a required delegated permission (User.Read.All) is missing, which the system relies on to read user profiles.
Workaround
βοΈ Global admin must consent to the missing permission manually using this URL (replace {tenant} with the customerβs Tenant ID from Entra ID β Overview):
https://login.microsoftonline.com/{tenant}/v2.0/adminconsent?client_id=e5b0fac6-320d-4ff4-9c53-44dee4348128&scope=User.Read.All&redirect_uri=https://api.workpoint365.com
Fix
β
A permanent fix will be included in WorkPoint 365 v4.27.2.
π Please note: The fix applies to new installations only. If you experience this issue in an existing solution, you must use the provided workaround above.
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