Release Candidate: WorkPoint 365 Version 4.27 – Welcome! How can we help?

Article last updated on the 17^th of November, 2025.

The WorkPoint 365 4.27 release delivers improvements to both usability and platform reliability, as well as laying the ground work for the new Event Model. More information about this is found below.

This release also targets enhanced process management with a range of bug fixes improving the stability, accuracy, and user experience of the Process Builder, Notifications, Document Handling, and Site Creation.

We encourage you to click "follow" for the release notes page. This way you will always be first to be notified of release contents and release updates.

WorkPoint 365 release notes – Welcome! How can we help?

Product improvements

SharePoint Add-in Retirement & Our New Event Model

As part of our ongoing commitment to innovation and seamless collaboration, we want to update you on important changes regarding Microsoft’s SharePoint Add-in model and how WorkPoint is proactively adapting to ensure your solutions remain robust, future-ready, and easy to manage.

SharePoint Add-in Retirement: What’s Happening?

Microsoft has announced the retirement of both Azure Access Control Services and the SharePoint Add-in model. The final deadline for deprecation is April 2026 for some solutions, and 2027 for the majority. For WorkPoint users, this means Remote Event Receivers will no longer be supported, and we are transitioning to a modern, Webhook-based Event Model.

Our Approach: Minimal Impact and Effort:

No Big Upgrade Project: We have designed this transition to minimize impact on customers and partners.Reconfiguration will only be necessary in rare cases, ensuring that for the vast majority of scenarios, existing features remain fully supported.
Reduction in latency: The new event model is not just a 1:1 replacement – it is a significant improvement. You will benefit from better control of events, redesigned complex event flows, and a dramatic reduction in latency (from minutes to seconds) when using WorkPoint’s API or Automate making event processing in WorkPoint superior to Microsoft + Power Platform alternatives.

Roll-out Plan: Phased and Carefully Managed

WorkPoint will deploy and activate the Webhooks Event Model over the next 6 months for all solutions, prioritizing those dependent on the deprecation April 2026.
- Phase 1: Webhooks will be registered on all sites, running in parallel with the existing event engine at first
- Phase 2: Activation of webhooks, replacing the remote event receivers.
Throughout the rollout and activation, WorkPoint will closely monitor the platform, and our dedicated team will be ready to assist.

Timeline

November 2025: Webhook event model deployed to WorkPoint 365.
November 2025 – February 2026: Webhooks registered on all sites.
January – Summer 2026: Gradual activation of the new event model across all solutions.
By Summer 2026: Full transition expected to be complete.

What You Need to Do

No Action Required: For most solutions, no action is needed from partners or customers. The only functional change is related to Delete Triggers. So, if you are using Delete Triggers either through WorkPoint Automate system processes or WorkPoint Event Bus, you might need to consult your WorkPoint partner.
Performance: Events triggered via standard SharePoint UI/API may be slightly slower, however events triggered via WorkPoint API or Automate will not notice any change. We recommend that you use WorkPoint API or WorkPoint Automate for as much as possible to ensure optimal end-user performance.

If you have questions or need guidance, please reach out to our support team.

New WorkPoint Administration Look & Feel

Some pages in the WorkPoint 365 Administration has been updated with a new look and feel. In time, the entire WorkPoint Administration will follow this new design. If you find yourself on one of these pages, you can always return to the classic WorkPoint 365 Administration by clicking the "Return to classic WorkPoint" link in the bottom of the left-side panel:

For now, the following pages have received the new look and feel: Notification service, Automate settings, Custom integrations, Event bus, and the Process Builder.

Bug fixes

Zendesk ticket IDs in parenthesis

Browser Popup Blocking Site Links: Addressed issues with site link redirections being blocked by browsers when opening in a new tab. (53088)
PDF Conversion Sorting Not Working: Fixed document-to-PDF conversion sorting issue in WorkPoint Express multiple items form. (53841)
Missing Localization in Stages: Resolved missing language translations in Process Builder for stage-related components. (54187)
Entity Preview Fails in Search: Fixed failure to preview entities in the Process Search Form. (54439 & 52335 & 58334)
URL Lookup Field in Digital Post: Corrected digital post message field after update, restoring expected lookup behavior. (54669)
Document ID Assignment Unreliable: Improved reliability of automatic Document ID assignment. (54698)
Teams Chat Save Not Selectable: Resolved issue selecting process for saving Teams chat to WorkPoint site. (54859)
No Doc ID on Template Documents: Ensured documents created from templates correctly receive Document IDs. (55526)
Error on Multi-Stage Module Models: Resolved error fetching settings for modules with multiple stage models. (55764)
Extra Properties on Buffer Site Creation: Prevented unwanted properties from being added to document types during buffer site creation. (55910)
WP API CopyDocuments DokID Issue: Fixed numerator service not generating new DocID when copying via WP API. (55660)
Incorrect Noscript Handling for Deletion/Restoring: Addressed issues handling noscript sites when restoring or removing deletion marks. (55966)
Teaching Bubble, Navigation Broken: Resolved issues with teaching bubble and navigation in subprocesses. (55996)
Incorrect Term Selection in Processes: Corrected improper selection of reused taxonomy terms in processes. (56195)
Error Copying Process: Resolved error occurring during copy process actions. (56230)
Delayed Field Rendering in Process Step: Improved response time for field rendering in “Change Stage” process steps. (56401)
Notification and Messaging Reliability: Resolved various notification and messaging failures in modules without sites, ensuring API reliability, proper notification initialization, and robust handling when sending messages. (56401)
Template Document Property Missing: Addressed missing property display in documents created from templates. (56642)
Change Stage Process Error: Fixed errors occurring during stage changes in processes. (57130)
Buffer Site Creation Content Type Mismatch: Resolved creation failure due to mismatched content type names. (56992)
Buffer Site Creation Job Not Running: Addressed issues where buffer site creation jobs unexpectedly stop running. (57513)
Document ID Not Updated After Logic App Copy: Fixed inconsistent Document ID updates when copying documents via Logic App. (57191 & 57752)
Lookup Field Limited Results Fixed: Resolved issue where process entity form lookup fields did not return all items when searching large business module lists with default view configured. (58308)
Non-Interactive Express365 Processes Missing: Fixed an issue where failed non-interactive processes did not appear in the WorkPoint Process Instance list. (58508)
Missing Template Categories: Corrected a problem where Template categories were not showing up in the Create Document From Template (standard process) for documents inside folders. (58397)
Buffer Site Provisioning: Fixed a bug where provisioning buffer sites in multi-site modules failed on tenants with limited permissions. (57791)
External Notification Delivery Fix: Notifications to external users are now delivered to their correct email addresses. (58161)
People Field Issue In Processes: Fixed an issue when focusing a People field in Form steps, which resulted in a sign-in screen doe to missing consents. The User.Read.All consent has been added to the permissions request in the WorkPoint installation wizard. (58125)
Process Step Parameter Preservation Fix: Resolved an issue in the process builder where parameter configurations for HTTP endpoint and form steps could be lost when switching between steps. (57827)
Fix for Lookup “Create New” Cancellation in Process Forms: Resolved an issue where cancelling “Create new” in a lookup field could block attaching files to process items (57825)
UI Scaling Fix for Related Content Buttons: Fixed a UI scaling issue so that “Open” and “Open Location” buttons in the Related Content panel are now always visible in browsers. (57841)
People Field Group Restriction Enforcement Fix: People fields now fully respect SharePoint group restrictions in Automate processes, even when the fields are hidden in the content type. (58147)
Lookup Field Search and Selection Fix: Resolved an issue where lookup fields in process forms could fail to show or search for values. (58184)
Parameter List GUID Cleanup: Resolved an issue where unwanted GUIDs appeared in the WorkPoint parameters list, ensuring only relevant parameters are displayed. (58644 & 58705)
Event Log Redis Timeout Clean-Up: Improved handling of Redis timeout events to prevent confusing or unnecessary key details from appearing in the WorkPoint Event Log. (58572)
Retention Cleanup for Disabled Process Instances: Fixed an issue where disabled processes were not cleaned up according to retention rules, ensuring proper removal of obsolete process instances. (58443)
Process Execution for wp- Users Fix: Resolved an issue that prevented WorkPoint processes from running when initiated by user accounts starting with "wp-". (58888)
Relations Editing Issue: Fixed a permissions issue so that regular users can now edit relations as expected in WorkPoint. (59042 & 59219)