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WorkPoint Express elements render incorrectly

Article published on the 3rd of June, 2021.

Issue

Sometimes the user interface in WorkPoint Express is shows unusually large fonts or misaligned dialog boxes. This typically occurs when working in a multi-monitor environment and then switching to a single display or vice versa.

The following image shows an example of this behavior:

Knowledgebase article for WorkPoint Express - Message (HTML)

Solution

Microsoft acknowledges this issue and has a setting in Outlook that ensures that the user interface in a multi-monitor setup renders correctly.

Follow these steps:

Inbox - anm@workpoint.dk - Outlook
  1. In Microsoft Outlook, click the "File" tab.
Inbox - anm@workpoint.dk - Outlook
  1. In the left side panel of the File menu, click "Options".
Inbox - anm@workpoint.dk - Outlook
  1. In the "General" section, under "User Interface options", select "Optimize for compatibility (application restart required).
  2. Click the "OK" button and restart Microsoft Outlook.

This should solve the rendering issues when working in multi-monitor setups.

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