Follow

WorkPoint Automate - Create a notification

Article published on the 16th of June, 2022.

The contents of this article may be subject to change due to ongoing development of WorkPoint Automate.

Once the Notification Service has been enabled for a WorkPoint solution, the Create a notification step can be used to create notifications for users under various circumstances.

The notifications are saved in the hidden Notifications list on the root site of the solution.

You can read more about the Notification Service in this article.

A use case could be to send a notification when a new case is created in the system, or if a user has been assigned to a task.

Such a process could look something like this:

WorkPoint Process Builder - Google Chrome

The following image shows the settings for the Create a notification step:

Step specific parameters

Parameter name Type Required Description
Notification title String Yes Use this field to define a title for the notification.
Notification type String Yes Use this field to select a notification type. These are defined in a tenant scoped term set.
Status String Yes Use this field to select a status for the notification upon delivery.
Priority String Yes Use this field to select a priority for the notification.
Message String Yes Use this field to type a message displayed in the notification.
Deadline String No Use this field to define a deadline for the notification. 
Delivery date String No Use this field to define when the notification should be delivered.
Recipient String Yes Use this field to select who should receive the notification. Note that recipients must subscribe to the specified notification type to receive the notification.
Duplicate behavior String
Yes Use this field to define what should happen if an existing notification with the same configuration already exists in the Notifications list.
Business module String
Yes Use this field to define the business module related to the notification.
Business module entity Integer Yes Use this field to define the entity related to the notification.
List String
No Use this field to define the list related to the notification.
Item Integer No Use this field to define the item related to the notification.
Have more questions? Submit a request